By Devakumar A/L Robert William, Senior Executive, BAC College and Nevash Nithi, Content Writer, BAC College

A technology internship involves much more than just code. In a modern business environment, you collaborate across departments, speak with international clients, and solve urgent technical issues under tight deadlines.

In this UNIMY Student Spotlight, we speak with Ms Chan Jia Hui, who completed her Diploma in Cybersecurity at UNIMY and is now pursuing her Bachelor of Cybersecurity (Honours) at the university. From February to May 2026, she interned at Tech Star Global, applying her technical skills to secure client websites and support business growth.

Jia Hui shares how she learned to communicate with clients in Taiwan and Singapore, what it was like to resolve live bugs right after a website launch, and why she encourages students to look beyond their textbooks.

1. Tell us a little about yourself. What programme are you studying at UNIMY, and where did you complete your internship?
I completed my Diploma in Cybersecurity at UNIMY, and I am now continuing my studies here to pursue my Bachelor of Cybersecurity (Honours). I carried out my internship at Tech Star Global from February to May 2026. I have always been curious about how digital systems work. This curiosity sparked my interest in cybersecurity, which I see as a great opportunity to deepen my technical knowledge and explore the wider world of technology.

2. What was your internship experience like? What kinds of responsibilities or activities did you take part in?
Cybersecurity does not stand entirely on its own. Beyond technical tasks, I helped secure the websites our team managed alongside my fellow intern, Dzulshah. I was also involved in AI marketing, where I generated ideas on how the company could use artificial intelligence to support its marketing efforts.

3. What technical skills did you develop during your internship? Were there any programming languages, software tools, platforms, or technologies that you learned or became more confident using?
It went beyond coding. The company had several departments, including marketing and sales, which taught us how to communicate with international clients in Taiwan and Singapore. We also learned about current cybersecurity trends, market demands, and several new software tools.

4. How did your studies at UNIMY prepare you for the workplace? Were there any subjects, assignments, practical exercises, or projects that helped you?
UNIMY’s lecturers help you build a strong foundation for the workplace, but gainful industry experience depends on your own initiative. It is up to us to keep learning and exploring new opportunities.

5. What was one important challenge you faced, and what did you learn from it?
The most interesting challenge occurred when one of our client websites encountered errors right after launch. It went live on the first day, and bugs appeared on the second. Because the site was already live, we were working against the clock. This experience taught me to adapt quickly in critical situations, think clearly, and solve problems under pressure.

6. What did you learn about teamwork and professional communication? How did working with colleagues or receiving feedback change the way you approach your work?
Dzulshah and I worked closely together to divide tasks assigned by our supervisor. Communication was an interesting challenge because clients from different countries have distinct communication styles. Some clients were older, so we learned to explain technical concepts simply. Working with other departments to see how technology supports their goals was also rewarding.

7. How has the internship changed your confidence and career goals? What lessons will you highlight in your CV and future job interviews?
This internship helped me understand how technology fits into the wider business world, especially alongside marketing, sales, and market trends. Communication was my biggest takeaway. Looking ahead, I want to explore how technology can solve challenges across different industries.

8. What advice would you give to UNIMY students preparing for their internships?
My advice is to focus on your communication skills. While studying at UNIMY, do not limit yourself to classrooms. Network with people, attend campus events like tech talks, and explore the industry. Dzulshah and I also attended external technology fairs regularly, which helped us build connections with business owners and industry professionals.

Key Takeaways

· Adapt and solve problems fast: Working against the clock to fix live website bugs highlighted the importance of clear thinking and fast adaptation under pressure.

· Technology and marketing overlap: Beyond core security work, Jia Hui contributed to AI-driven marketing strategy, showing that technical roles often intersect with modern business growth.

· Lectures build the foundation: Academic study gives you the baseline, but industrial success comes from taking initiative to explore and learn continuously.

· Explain technology clearly: Clients come from various backgrounds and age groups, making simple, clear explanations essential.

· Look beyond coursework: Attending campus events, tech talks, and external technology fairs helps students build valuable networks before starting their careers.

The UNIMY Student Spotlight series shares the journeys, achievements, and practical experiences of UNIMY students. By highlighting real internship stories, we aim to inspire and guide students as they enter the technology sector.