Securing Websites, Serving Clients: Mr. Dzulshah Adam’s Cybersecurity Internship Journey
By Devakumar A/L Robert William, Senior Executive, BAC College and Nevash Nithi, Content Writer, BAC College

Many students expect a cybersecurity internship to focus solely on technical security tools. However, it often involves learning to build systems, explaining complex concepts, and speaking confidently among seasoned professionals.
In this UNIMY Student Spotlight, we feature Mr Dzulshah Adam, a Diploma in Information Technology (Cybersecurity) graduate from UNIMY, now pursuing his Bachelor of Cybersecurity (Honours). From February to May 2026, he completed his internship at Tech Star Global, where he applied his technical knowledge and problem-solving skills in a professional environment.
Throughout his internship, Dzulshah had the opportunity to work with international clients from Taiwan and Singapore, gaining valuable exposure to cross-border communication, client expectations, and real-world business operations. His experience strengthened his understanding of the importance of cybersecurity, technical precision, and delivering solutions that meet professional standards.
In this spotlight, he shares his journey from the classroom to the workplace, his experience working with international clients, and his perspective on building a career in cybersecurity — where knowledge matters, but execution speaks louder.
1. Tell us a little about yourself. What programme are you studying at UNIMY, and where did you complete your internship?
I completed my Diploma in Cybersecurity at UNIMY. I carried out my internship at Tech Star Global from February to May 2026. I have always been fascinated by how technology works, particularly cybersecurity and the ability to identify vulnerabilities before they become threats. That’s what led me to pursue Cybersecurity. Beyond technology, I’m also interested in business and entrepreneurship. I believe understanding technology is valuable, but knowing how to turn it into something meaningful is what makes the difference.
2. What was your internship experience like? What kinds of responsibilities or activities did you take part in?
I worked alongside the web development team, managing three to four client accounts while contributing to website development and security. My responsibilities included understanding client requirements, coordinating with developers and applying cybersecurity knowledge to identify potential vulnerabilities. Working across multiple projects gave me a broader understanding of how technical solutions must align with client expectations and business objectives.
3. What technical skills did you develop during your internship? Were there any programming languages, software tools, platforms, or technologies that you learned or became more confident using?
I worked on CSS, UI and UX design, and both front-end and back-end development using PHP. I explored GitHub and used various software tools. We also used AI for initial research, but found it could not provide complete solutions. Ultimately, we built the required systems ourselves.
4. How did your studies at UNIMY prepare you for the workplace? Were there any subjects, assignments, practical exercises, or projects that helped you during your internship?
My studies at UNIMY provided a strong foundation for the workplace, particularly through modules such as cloud computing. The knowledge gained during my studies helped me understand the technical concepts behind real-world systems and approach workplace challenges with greater confidence. The internship also gave me the opportunity to apply what I had learned in an actual working environment, bridging the gap between academic knowledge and industry experience.
5. What was one important challenge you faced, and what did you learn from it?
My main challenge was meeting client requirements. Handling multiple accounts meant meeting strict standards across security, user interfaces, and communication. Professional terminology made client conversations difficult at first. When I encountered unfamiliar terms, I researched them thoroughly before explaining them to clients in clear, accessible language.
6. What did you learn about teamwork and professional communication? How did working with colleagues or receiving feedback change the way you approach your work?
Chan Jia Hui and I were the only IT specialists, so we worked closely with different departments to support project requirements. This experience taught me how to coordinate with people from different backgrounds, manage differing priorities and communicate technical matters clearly. I learned that strong teamwork goes beyond completing individual tasks. It requires accountability, adaptability and the ability to align different teams towards the same objective.
7. How has the internship changed your confidence and career goals? How will you use this experience when applying for jobs? What skills, experiences, or lessons will you highlight in your CV and future job interviews?
The internship broadened my perspective on leadership and professional growth. Having the opportunity to communicate directly with different levels of management, including the CEO, showed me that leadership is built on competence, accountability and the ability to deliver results, not simply a job title. It also strengthened my ambition to establish my own company. I want to combine my technical expertise with business knowledge to build solutions that create real value.
8. What advice would you give to UNIMY students preparing for their internships? What would you like other students to take away from your journey?
Focus on improving your communication skills. Developing professional communication is often harder than mastering technical skills. Attend IT events and follow news across the technology sector. Employers expect interns to stay informed. Practise speaking English daily to build fluency.
Key Takeaways
· Communication takes effort: Dzulshah found professional communication more challenging than technical execution.
· Explain, do not just understand: Researching complex terms and translating them clearly for clients builds trust.
· AI aids but does not replace: AI accelerated initial research, but final problem-solving required hands-on development.
· Senior roles are attainable: Communicating with colleagues at all levels, including the CEO, showed that leadership roles are within reach.
· Stay informed: Follow industry news and attend technology events to meet employer expectations.
The UNIMY Student Spotlight series shares the experiences and achievements of UNIMY students across their academic and professional journeys. By highlighting real internship stories, we aim to inspire and guide students as they launch their careers in technology.